RETURN AND EXCHANGE POLICY

We provide a straightforward 20-day return policy. For inquiries, feel free to contact us through email, and our customer service team will respond within 24 hours. Please note that after the 20-day period, returns are not expected

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RETURN AND EXCHANGE POLICY

RETURN AND EXCHANGE POLICY

If you suspect that you’ve received a damaged item or one that doesn’t match your order, kindly reach out to us at info@cadleatherjackets.com within 24 hours. To facilitate a prompt refund, please provide your order number, images of the goods, and any additional details about how you used the product that could aid us in identifying the potential issue.

Should a product be deemed defective due to a manufacturing error or faulty materials, we will replace it as needed.

We offer a straightforward 20-day return policy. For any inquiries, feel free to reach out to us via email, and our customer care representative will respond within 24 hours. Please note that beyond the 20-day period, returns will not be considered.

 
 
 
 

Prior to making a purchase on our website, ensure to verify your size. If you encounter any issues with the size, whether it runs small or large, please reach out to us at info@cadleatherjacket.com.

The request for order cancellation must be submitted within 24 hours, and if it falls within this timeframe, we will promptly refund the entire balance to the consumer’s account. However, should the buyer decide to withdraw the purchase after this 24-hour window, the following conditions will be applicable:

A 25% deduction from the payment will be charged for orders canceled after 24 hours.

 
 
 
 
  • We prioritize delivering the best service to our customers.
  • Our exchange and return procedures post-purchase are straightforward.
  • In the case of a return, the buyer is responsible for shipping charges.
  • If a flaw not caused by us is discovered, exchange or refund won’t be possible.
  • Items violating our rules upon receipt will not be processed for return or exchange.
  • Returning items without a valid reason incurs postage charges.
  • Customized jackets, designed specifically for you, are non-returnable.